Frequently Asked Questions

Everything you need to know about Taro Modelmaker's premium fashion collections.

What is the standard shipping timeframe for orders?

We typically process orders within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international shipping can take 7-14 business days depending on your location.

How do I determine my correct size?

Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a similar garment you already own for the best fit.

What is your return and exchange policy?

We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Exchanges are free of charge, while returns for a refund may incur a small processing fee.

Are your materials sustainably sourced?

At Taro Modelmaker, we prioritize ethical production. We use organic cotton, recycled synthetics, and work exclusively with manufacturers who adhere to fair labor standards.

Can I modify or cancel my order after it has been placed?

Orders can be modified or cancelled within 2 hours of placement. After this window, our warehouse begins processing and we are unable to make changes.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.